Frequently Asked Questions at Homeschool Helper Online
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How can I see the latest posts?
The best way to see the latest posts and content as well as “Freebies” is to
- Subscribe
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Do you have printables that are just black/white, instead of full color?
Many of the notebooking packs have at least 3 pages in them that are only black/white to help you save on printing costs.
Printables like the lapbooks all have colored elements. However, to save on printer ink, click the “greyscale” option when you are getting ready to print and it’ll print in black/white that way.
btw, I used to hate to use my printer’s color ink because it is just so crazy expensive. But then I tried the generic ink cartridges from amazon and they work just as well and much, much less expensive. So now I print everything in color and don’t feel guilty for “wasting” money.
Shipping & Refund Policies
All items sold in the Homeschool Helper Online Shop are instant, digital downloads that do not require shipping. Due to the instant, downloadable nature of our products, no refunds are given.
However, if you accidentally bought the same product twice or are experiencing a problem with your download, please don’t hesitate to contact me. I’m happy to help you.
Troubleshooting Printing Issues
If you cannot find your printable, please be sure to check your spam/junk folder or promos tab, especially if you’re using Gmail or Comcast.
Sometimes it takes up to 10 minutes for it to arrive in your inbox.
You must have (at a minimum) Adobe Reader or other PDF Reader like PDF Reader24 to open the file.
If you have trouble printing, (especially with images/fonts not appearing) you must ensure that you have the latest version of Adobe Reader to print out the printables correctly.
Be sure that you are in a PDF Reader when you are printing your resource and not previewing the pdf in your email or browser for the best results.
Some of the resource links (such as a website or video) aren’t working?
Please send me an email letting me know which links are no longer working (government sites like NASA and National Parks are especially bad about changing the URL to their pages, which leads to a 404 error) and I’ll get you a replacement or alternative link ASAP.